3PL物流商的选择、管理与成本控制（第三方物流）

课程大纲：
在满足服务水平的基础上持续提升：
物流成本控制：
1. 制定供应链战略、建立物流规划
 物流战略制定需考虑的因素
 SWOT分析
 物流战略展开及落地的层面
 物流规划包含的内容
 物流战略与日常操作的关系
2. 分析物流流量，成本结构，历史数据及预测
 影响物流成本预算的主要因素
 物流流量数据库
 物流成本数据库
 设立预算/预测模型
 全年物流成本预算–范例
3. 设定成本控制目标，进行差异分析及措施改进
 定期成本监控
 专人实时跟进
4. 制定、执行项目及流程优化以提升成本管控–实操案例分析
 贸易条款选择
 多点提货操作
 出货港口优选
 活用运输模式
 直接合同签署
 招标流程详解
 集装箱利用率
 DC Bypass
5. 施行流程标准化和审计
 流程标准化
 选择标准化
 费用标准化
6. 完善应急预案
 风险的界定和细分
 风险的评级
 风险的基本应对
 具体的风险应对方案
 常规风险应对措施
 Preventive Plan / Contingency Plan 案例
 Expedition process
7. 寻求系统功能支持
 Software vs SaaS
 Order Management
 TMS
 WMS
 Materials Handling
8. 培训从业人员操作规范及物流专业知识
 团队建设
 团队发展
 物流专业知识介绍
深层次介入和战略合作：
物流供应商管理：
1. 建立物流供应商管理标准，及筛选相应的物流提供商
 与供应商的关系分类
 不同关系中的互动方式
 不同关系中采购模式的区别
 不同关系中供应商选择的区别
 战略联盟的建立
2. 确定供应商服务水平和主要考核指标
 供应商服务管理
 合同明确服务标准
 Provider Scorecard详解与实例分享
 供应商服务质量监控
3. 细化服务内容，操作规范和计费标准，并定期审核
 SOP
 Process Flow Chart
4. 实行服务表现定期沟通和改进
 Level of communication
 沟通注意要点
 通过不同功能的会议加强沟通
5. 共享服务需求及物流市场信息
6. 掌握物流供应商的公司状况，人员动态和成本结构
 供应商公司动态
 人员动态
 文化差异
 成本结构
7. 引入备选供应商
 常规引入
 异常引入
8. 提供供应商培训注意要点
9. 物流供应商的其他功能
 货物安全保障
 企业社会责任与合规
 Continuous Improvement and Change Management
Logistics cost control
1. Establish supply chain strategy and design logistics network
 Logistics strategy impact factors
 SWOT analysis
 Implement logistics strategy
 The content of logistics design
 The relationship between logistics strategy and daily execution
2. Evaluate logistics cost, analyze historical data and execute the forecast
 The main impact factors of logistics budget
 Logistics volume database
 Logistics cost database
 Set-up logistics budget / forecast model
 Annual logistics cost budget example
3. Set-up cost saving / control goal, implement deviation analysis and improvement plan
 Regular cost measurement
 Real time follow-up
4. Logistics cost saving / control initiatives and projects (real cases)
 Into-term selection
 Multi-stop pick-up operation
 Port of export optimization
 Transportation mode optimization
 Direct contract concept
 Procurement process and skill
 Equipment utilization and optimization
 DC bypass
5. Execute standard process and audit
 Process standardization
 Selection standardization
 Expense standardization
6. Set-up contingency system
 Define and identify risk
 Classify risk
 Risk handling concept
 Preventive plan / Contingency plan example
 Expedition process
7. System support
 Software vs SaaS
 Order management system
 Transportation management system (TMS)
 Warehouse manager system (WMS)
 Materials handling
8. Build up the expertise
 Set-up the team
 Develop the team
 Industry knowledge introduction
Manage logistics providers
1. Establish the standard of provider management, select good providers
 Provider relationship classification
 Interaction with logistics partners
 Sourcing practice difference
 Provivers selection
 Set-up strategic alliance
2. Establish KPI and measurements
 Provider management
 Contract
 Provider scorecard example
 Monitor providers’ performance
3. Standardize the operation process and charge items
 Standard operation process (SOP)
 Process flow chart
4. Feedback, communication and regular meetings
 Level of communication
 Key points of efficient communication
 Different types of meetings
5. Market intelligence sharing
6. Back-up providers concept
 Regular set-up
 Exception cases
7. New providers on-board and training
8. Other functions from logistics providers
 Cargo security
 Social compliance
 Continuous improvement and change management